Shipping and Returns

1. Shipping Policy

We aim to process and ship all orders within [X] business days. Shipping times may vary based on your location and the shipping method chosen at checkout. Please note that we are not responsible for any delays caused by the shipping carrier or customs clearance processes.

2. International Shipping

International orders may be subject to customs duties, taxes, or fees imposed by your country’s customs department. These charges are the responsibility of the recipient and are not included in the total price of your order.

3. Return Policy

We accept returns of unworn, unused items in their original packaging within 14-day days of delivery for a full refund, excluding shipping costs. To initiate a return, please contact our customer support team at dessysattic2gmail.com with your order number and reason for return.

Once we receive your return, please allow 14-day business days for processing. Refunds will be issued to the original payment method. We do not cover return shipping costs unless the item is defective or the return is due to our error.

4. Exchanges

If you would like to exchange an item for a different size, color, or product, please initiate a return for the original item and place a new order. We do not offer direct exchanges at this time.

5. Lost or Damaged Items

If your order arrives damaged or is lost during shipping, please contact us at dessysattic@gmail.com within 14-day days of receiving your order to resolve the issue. We will work with you to either replace the item or issue a refund.